Shipping policy
Shipping Policy – Buby
Thank you for shopping with Buby — where clean skin meets confident beauty.
We want to ensure your order gets to you quickly and smoothly. Please review our shipping policy below:
Processing Times
-
All orders are processed within 1–3 business days.
-
Orders are not shipped or delivered on weekends or holidays.
-
During high volume periods (sales, launches, holidays), shipping may be delayed by a few days. We appreciate your patience.
Shipping Locations
We currently ship to:
-
Canada (Nationwide)
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking updates.
Shipping Issues or Delays
If your order is delayed or lost, please contact us at support@bubyduck.ca with your order number. We’ll do our best to resolve it promptly.
Important Notes
-
Please ensure your shipping address is correct before placing an order. We’re not responsible for orders shipped to incorrect addresses.